Delivery conditions
Delivery conditions
Scope
These delivery terms apply to orders from corporate customers and private individuals with a delivery address in Germany, unless otherwise agreed.
Shipping & Delivery
Shipping is from Mettmann (Germany) with our reliable shipping partners DHL, Deutsche Post and Hermes .
We also deliver to DHL packing stations and post offices .
- Shipping costs: Free shipping within Germany.
- Delivery time: The delivery time is usually 1 to 4 working days (Monday to Friday, excluding public holidays).
Calculating the delivery date
The delivery period begins:
- In case of advance payment, the day after the payment order is given to the bank.
- For other payment methods, the day after the contract is concluded.
If the deadline falls on a Saturday, Sunday or public holiday, the next working day will be set as the delivery date.
Payment methods
We offer you several secure payment options:
1. Advance payment (bank transfer)
After completing your order, you will receive our bank details via email. The goods will be shipped as soon as we receive payment.
2. Credit & Debit Cards
We accept:
✅ MasterCard
✅ VISA
✅ American Express
✅ Maestro
Payment is encrypted and secure.
3. PayPal
Fast and secure payment via your PayPal account.
4. Apple Pay
If Apple Pay is set up on your device, you can pay directly with Apple Pay.
5. Google Pay
If Google Pay is set up on your device, you can easily pay with it.
Important information on exporting neodymium magnets
Please note that patent restrictions may apply when exporting neodymium magnets to certain countries (e.g. USA, Canada and Japan).
We recommend checking the relevant legal regulations before shipping to these countries.